Brili Related Experience

- Analyzed user behavior, customer feedback, support trends, and onboarding friction points to identify pain points and improve product understanding across key audience segments.
- Synthesized qualitative and quantitative insights from support conversations, app usage, webinars, and content engagement to inform messaging, content direction, and feature priorities.
- Helped clarify market need and user fit for adult-focused product offerings by connecting behavioral data, audience feedback, and observed customer use cases.